Photo credit: Next Day Blinds
When the Tech Frustrations web site was launched, I envisioned a “typical user”. Because I’d heard so many complaints about technology, from so many people, I thought I had my finger on the pulse of the types of frustrations that were out there and the types of people experiencing those frustrations. I figured that the less technical the person, the more they would appreciate the opportunity to express their frustrations ... via an easy-to-use web site. I expected them to start to feel hopeful as they watched their frustrations added to a well-organized and publicized list.
Surprisingly, the reality seems to be quite different. Instead, it seems that tech savvy people are most enthusiastic about the site. They tell me they like the idea of viewing a list of Tech Frustrations. They want to see the feedback. They want to make their products easier to use. They want to create products that people love. They want to hear from you!
When the site is introduced to strangers and friends, people almost always share at least one Tech Frustration with me on the spot. Many seem to keep them right in their hip pockets. Some even have laundry lists of them that they carry around in their heads. Tech Frustrations says, “Bring ‘em on!” Use the super-fast and super-easy (~2 min) process to enter one or more of your frustrations. Product designers are waiting to hear from you.
Most recently, a friend, via a private email message, shared a Tech Frustration with me and even mentioned, “… but I wasn’t wearing white pants.” Everybody’s a comedian :)
Speaking of comedy, the funniest things I saw online this week were related to the upcoming presidential election; video clips from Triumph the Insult Comic Dog and Jimmy Kimmel which are posted to YouTube. Regardless of your political persuasion, seek them out if you could use a good laugh.
Has technology ever frustrated you? If so, tell us your story on the Tech Frustrations web site.
Subscribe or unsubscribe to this blog.